Location: Indore Work from office

Experience: 1.5 to 3 years in ecommerce operations supply chain or marketplace operations

About IKIRU

IKIRU is a curated home décor and furniture brand working with 300 plus manufacturers across India. We manage end to end operations for both B2C and B2B orders ensuring smooth fulfilment reliable timelines and strong coordination across vendors logistics and internal teams.Role

Overview

The Operations Executive will handle day to day order processing vendor coordination logistics tracking and settlements. This role requires strong ownership attention to detail and the ability to manage multiple stakeholders simultaneously.Key Responsibilities

Order & Fulfilment Operations

• Manage end to end order processing and fulfilment

• Track order status dispatch and delivery timelines

• Coordinate with logistics partners for pickups deliveries and escalations

• Maintain accurate order trackers and updates

Vendor Coordination

• Coordinate with manufacturers for order confirmation production timelines and dispatch

• Follow up on delays and resolve vendor related operational issues

• Ensure alignment on pricing packaging and delivery requirements

Settlements & Reconciliation

• Maintain settlement and reconciliation trackers

• Coordinate with finance team for vendor payouts

• Track commissions shipping costs and adjustments